Tkpk 11 Privacy Policy
Your personal information matters to us. This policy clearly explains what data we collect, why we collect it, and how we keep it safe.
Last Updated: January 2026
1. Information We Collect
When you register and use the tkpk 11 platform, certain information is collected that is essential to providing a safe and quality service. All data collection is entirely voluntary and based on your consent.
At registration, we collect your name, email address, phone number, date of birth, and login credentials. This information is used for account management and identity verification. National ID details may also be requested to confirm your age.
While you use the platform, your device type, operating system, browser version, IP address, and session data are automatically logged. This information is used for troubleshooting and security monitoring.
For BDT deposits and withdrawals, we store your mobile banking number (bKash, Nagad, Rocket), partial bank account details, and transaction records. Full card numbers or PINs are never collected.
Behavioural data — including which games you play, how long you spend on the platform, what bets you place, and which pages you visit — is used to improve our service and analyse your experience to deliver personalised content.
2. How We Use Your Information
Tkpk 11 processes user data only for specific, legitimate purposes. Every reason we collect data is clearly stated below so you can give your consent with full awareness.
-
Account Management & Verification:
Your information is used to complete registration, verify your identity, keep your login secure, and communicate with you about your account. Age verification is also part of this process — tkpk 11 only serves users who are 18 or older.
-
Transaction Processing:
Payment information is used to securely process deposits, withdrawals, and bet settlements. Transaction records are retained to comply with anti-fraud and anti-money laundering regulations.
-
Service Improvement & Personalization:
We analyse your favourite games, betting preferences, and usage patterns to surface more relevant content and offers. This analysis continuously helps improve platform performance and the overall user experience.
-
Security & Fraud Prevention:
User behaviour is monitored to detect suspicious activity, account hacking attempts, and financial fraud. This helps protect the funds and data of all users.
-
Customer Support:
Account history and transaction data are used to resolve support requests quickly and effectively. This context is essential for understanding your issue or complaint.
4. Data Retention & Security Measures
To keep your data secure, tkpk 11 applies industry-standard technical and organizational safeguards. Our servers and databases are operated under the highest security protocols.
All data transmitted between your browser and our servers is protected with 256-bit SSL encryption, ensuring no third party can read or alter your data in transit.
All personal data is stored in encrypted databases. Passwords are never stored in plain text — only as one-way hashes, meaning the original password cannot be recovered from them.
Only authorised personnel can access specific data, and only when necessary. All access is logged and regularly audited so that any unauthorised access is detected immediately.
All data is retained for as long as your account remains active. After account closure, transaction records are kept for a defined period to comply with legal obligations and financial regulations. Once that period ends, your data is securely deleted.
5. Sharing Data with Third Parties
Tkpk 11 never sells, rents, or shares your personal data with third parties for marketing purposes. However, in certain specific situations, limited data may be shared — always in full compliance with the law and solely in your best interest.
Payment information is shared with trusted payment gateways and mobile banking services to process your transactions. These partners follow strict security standards of their own and use your data solely for transaction processing — they are not permitted to use it for any other purpose.
Information may be disclosed in response to lawful requests from government or regulatory authorities under applicable laws and regulations in Bangladesh. Sharing data to comply with anti-money laundering requirements, fraud investigations, or court orders is part of tkpk 11's legal obligations.
We may share necessary information with cloud hosting, cybersecurity, and technical support providers that help us operate the platform. These service providers are bound by confidentiality agreements with us and may only use the data for their designated purpose.
Your data will never be sold to advertisers, data brokers, or marketing companies. It will not be used for third-party marketing communications without your consent. This is a core commitment of tkpk 11.
6. Your Rights, Policy Updates & Contact
Every user of tkpk 11 has full rights over their own data. We believe transparency and user control are the foundation of a trustworthy platform. Your rights are detailed below.
You can request to see what personal data we hold about you at any time. A copy can be requested through your account settings or by contacting our support team, and we are required to respond within 30 business days.
You may request corrections to any inaccurate information. Most profile details can be updated directly from your account. Changes to verified information may require identity confirmation.
You may request account closure and deletion of your personal data. Note that certain financial records may need to be retained for a legally required period — you will be informed if this applies to your request.
About Policy Changes
Tkpk 11 reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes via your registered email or a notice on the platform. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy. Previous versions of the policy are available upon request. The date of the latest update will always be shown at the top of the policy.
Contact Us
For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our support team. We take the privacy of all users in Bangladesh seriously and are committed to resolving any concerns promptly.